Contact information

We are pleased to inform you that Markaz has established an “Investor Relations Unit” responsible for providing information and reports related to Markaz, as required by the shareholders.

For any queries, please contact

  • Ms. Deena Al Refai (Executive Vice President)

    Kuwait City, Al Mirqab, Al Soor Street, Burj Alshaya, Floor 7. 

    Tel: +965 2224 8000
    Fax: +965 2224 8200
    Email: [email protected]

Investor Complaints

An aggrieved shareholder may register a complaint by providing the details relating to the issue along with their name, address, phone number, email address. The complaint can be submitted:

To Markaz:

  • By hand delivery to ‘Board Secretariat’ located at Kuwait Financial Centre K.P.S.C “Markaz”, Kuwait City, Al Mirqab, Al Soor Street, Burj Alshaya, Floor 8. 
  • By courier/post to ‘Board Secretariat’ at
    • Head Office: Universal Tower, Kuwait City, Al Mirqab, Al Soor Street, Burj Alshaya, Floor 7. 
    • Postal Address: P.O. Box 23444, Safat 13095, State of Kuwait
  • By email to the dedicated e-mail address [email protected]

To the Share Registrar (for issues managed by the Share Registrar):

  • By hand delivery to Kuwait Clearing Company, Ahmed Tower, Arabian Gulf Road, Kuwait City, Kuwait

The Company endeavours to resolve investor complaints within 10 business days. Please contact us at +965 2224 8041 / +965 2224 8036 or at [email protected] for any further clarifications.